Everything a locksmith operation runs on, in one system
VeriKei is a complete job management platform built from the ground up for locksmith operators. It runs entirely in a web browser on any phone, tablet, or computer — no app store, no complicated setup, no IT guy required. Just log in and go to work. Add it to your Home Screen if you want it to open full-screen like a real app, with no browser address bar — and stay signed in, so it's not asking for a password every time you get back in the truck.
It started as one tool for one truck. It has since grown into the back office too — billing, collections, a rewards program, even a network of partner businesses that can hand you jobs. What hasn't changed is the reason it exists: every job leaves a documented, defensible paper trail, automatically, without slowing you down at the door.
Six steps that cover you legally, financially, and professionally
From the moment you leave for a job to the moment you collect payment, VeriKei walks you through a structured process that documents everything automatically. It only takes a few extra minutes — and it can save you hundreds when a dispute comes up.
Pre-Flight
Mark the job active, start GPS tracking, and generate the customer's live tracking link before you leave. Eliminates the "how far are you?" call that always comes when you're on the highway.
Customer Information
Search existing customers by name or phone to auto-fill everything. New customers are created automatically. Membership status and services remaining show up instantly.
Customer Signature
The customer signs your service release waiver on your phone before a single tool comes out. Full waiver text is shown, so no one can later claim they didn't know there'd be a charge.
Job Photos
Before and after photos, timestamped and stored with the job record. Just proof that the car was locked when you got there and unlocked when you left.
Verification
Document that you confirmed photo ID and ownership in person. Record lock type, whether the key was inside, and the number of locks — all of it becomes evidence later.
Pricing & Payment
Your total calculates automatically from your rates, distance, and discounts, plus any after-dark or severe-weather surcharge you've turned on. Add line items, apply tax to hardware, record payment. The customer gets an SMS receipt with a link to leave a review.
Jobs that come in through a partner referral (see Partner Network below) flow through the same six steps, with one difference: the service type locks to what the partner already quoted the customer, and pricing automatically tops up to match that quote — so nothing gets under-charged by accident on a job you didn't originally book yourself.
Keep them informed — and entertained — while you drive
When you dispatch to a job, your customer gets a live tracking link via text. The page shows how far away you are and a running ETA, updating every 30 seconds — no app, no asking for their location, no map. VeriKei geocodes their address server-side and calculates the distance for you.
The feature that pays for the software — possibly on the first dispute
You do a legitimate job, the customer pays by card, and a week later you get a chargeback notice claiming they never received service. Without documentation, your options are limited. With VeriKei, you tap one button and get a complete, professionally formatted dispute package as a downloadable PDF — ready to forward to your card processor or file in small claims court.
The package includes the signed waiver, before-and-after photos, identity verification confirmation, full job and payment details, the SMS receipt delivery record, and a formal merchant position statement written in the language card processors respond to. If the customer left a positive review, it gets quoted verbatim in the PDF — directly contradicting a claim that service was never received.
Predictable revenue, collected upfront
An annual membership plan with a set number of covered services for the year. You collect the fee upfront — and most people don't need six service calls in a year. A member who calls once, or never, still paid you the full price. That's the actual benefit: you're not betting on them using it.
What a member gets in return: covered services are free, and the trip fee is waived on every visit for the rest of that membership year — not forever, just for the year they've paid for. Renewing is what keeps it going.
You choose exactly which services count. Car lockouts might draw from the plan while a full rekey doesn't — or however you want it split. That's set per service in Service Types, right alongside each service's fee, so members know precisely what's covered and what isn't.
Digital card with QR code
Each member gets a card with a unique link — text it to them in one tap. Scan the code from within the app to pull up their status instantly at the door.
Second-call enrollment credit
If a customer calls again while deciding whether to join, VeriKei surfaces a credit toward membership right when the math of paying full price twice is most convincing.
Three ways to get paid — pick the one that fits the call
Every job ends the same way: cash, card, check, or an invoice due in 30 days. Which one you reach for isn't random — it's usually about the person standing in front of you.
Picture a grandmother locked out of her car in a parking lot at 98°. She's already been standing out there sweating before she even called you. Are you really going to make her wait around while you sort out how she's paying? Get her into the car, into the air conditioning, safe — invoice her once she's not standing in the sun anymore. That's not a business decision. It's just the right one, and the software should never get in the way of it.
The same instinct applies to a customer on a fixed income who needs a lock replaced. Spreading it over three payments is the difference between a "yes" today and a "not right now" that quietly turns into never. Different situation, same idea: take care of the person first, sort out the invoice after.
Pay Now
Cash, card, or check, collected on the spot before you leave. The default for a normal call — nothing to track, nothing to follow up on.
Invoice — Pay in Full
One payment, due in 30 days, no discount attached. Get them taken care of now, worry about collecting later — built for the moment collecting payment on the spot isn't the priority.
Invoice — 3-Payment Plan
Split across 30/60/90 days — or they can pay it all now and save $10. A tech picks a reason (senior or weather) right there on the screen, purely for your own records. Doesn't change the price, just tells you later why it was offered.
Add unlimited line items to any job, apply tax to hardware only, and save frequent items to a preset library for one-tap access. Every invoice goes out as a PDF formatted for a standard double-window envelope.
Card payments, on your own page
Customers pay an invoice, an installment, or the early-payoff discount with a card, right on a page carrying your name — the card form itself is embedded, so nobody gets redirected to a Square or Stripe checkout page. It's your own Square or Stripe account doing the work: you connect your credentials in Settings, and every charge lands directly in your account on your normal payout schedule. VeriKei never touches, holds, or sees the money — it's just the interface. Pick whichever processor you already use, or switch between them in Settings any time without changing anything else.
Trip fee prepayment
Entirely your call. For jobs outside your base radius, you can send a link to a real, branded payment page and have the customer prepay the trip fee and mileage before you ever leave — so the drive is covered whether or not the job turns into anything. The page is upfront that this only covers the trip; the service fee is still collected on completion. Leave it off entirely if you'd rather never ask before doing the work — it's a Settings toggle, not a requirement.
Automated collections
Every open invoice is tracked from its last payment. Once one crosses a threshold, a collections letter — nice, medium, or firm — is ready to print and mail in the same envelope as your invoices.
Fresh-start & write-off
Sending a collections letter resets the plan, offering a brand-new payment option starting today. When it's not worth chasing further, write the balance off in one click.
Pay-by-lookup
Lost the link on your printed invoice? Customers can look it up with just their invoice number and last name.
QuickBooks & CSV export
A dashboard button that turns a date range into a QuickBooks-ready file — CSV for QuickBooks Online, or a native IIF file for QuickBooks Desktop that imports in one step. Customers, jobs, and invoices each get their own plain CSV export too, for backups or handing straight to a bookkeeper.
See your numbers
A revenue trend for the last eight weeks and a breakdown of jobs by service type, right on the dashboard — not buried behind a report you have to go build. Moved to its own page so it doesn't crowd your phone screen.
Turn good service into public proof of it
Approve, edit for typos, respond to, hide, or delete reviews before they go public. Published reviews display on your website automatically through a simple embed code — and as covered above, they double as chargeback evidence.
Built for a crew, not just a solo operator
Technician accounts
Give techs a stripped-down dashboard — new jobs and web requests only. No access to financials, settings, or job history.
Resume an interrupted job
If a tab dies or a tech jumps to Maps mid-job, VeriKei picks up exactly where they left off, right down to the step they were on.
Surcharges & discounts
Turn on after-dark and severe-weather surcharges, and configure senior or courtesy discounts as a flat amount or a percentage — applied automatically, on your terms.
Dispatch Mode
By default, every technician gets alerted about every new request and grabs whichever one they want — first come, first served. Turn on Dispatch Mode and that changes: new requests alert you and any Dispatcher accounts you create instead, someone reviews and assigns each one to a specific tech, and that tech is the only one who hears about it. Dispatchers get the same day-to-day access as you — jobs, customers, requests, exports — everything except Settings. Reassign a job to someone else at any point if plans change.
Free push notifications, per person
Alongside Pushover and Textbelt, VeriKei can alert a device directly — sound, vibration, lock-screen alert — at no cost and with no account to set up. It's not tied to whichever method the business uses as primary: each technician can turn it on for their own phone from their own dashboard, without ever needing Settings access. Works on Android straight from the browser; on iPhone, only after the app is added to the Home Screen, which is an Apple restriction that applies to every website, not just this one.
Calendar sync
A personal link, from Settings or the tech dashboard, that subscribes your phone's calendar app to upcoming appointment requests — Google, Apple, or Outlook. It updates itself; nothing to re-copy after new requests come in.
Turn-by-turn navigation
Built-in driving directions with voice guidance, right inside the job screen — so a tech never has to leave VeriKei and open Google Maps, unless they choose to do so with a couple taps. Stays zoomed on your current street, reroutes automatically if you go off course, and reads off the job — service type, vehicle, address — as you pull up.
📞 Business Phone System
What used to just recognize customers now runs the whole call — in both directions. Get a business phone number that customers call, and that your techs call out from, without either side ever seeing a personal cell number.
- Caller recognition — the instant someone calls, a notification hits your phone before you even answer: their name, job history, total spend, and Core Protection status.
- Two-way number masking — inbound calls forward to a tech's real phone without exposing it, and click-to-call lets a tech dial a customer back showing the business number, not their own.
- Fallback routing — set a second number (a dispatcher, another tech) to ring automatically if the first doesn't pick up, instead of the call just ending.
- After-hours & missed-call voicemail — outside business hours, or if nobody answers, calls land in a real voicemail box with your own greeting — typed and read aloud, or your own recording — instead of ringing out or landing on a tech's personal cell voicemail. Messages show up with playback and one-tap call-back right on the dashboard.
- Optional answering-machine detection — off by default. Turn it on and Twilio tries to catch a personal voicemail box before it connects a caller to it — with the honest caveat that detection isn't perfect and can occasionally misread a real person answering. You choose the trade-off; it's explained right in Settings, not buried in fine print.
Let other businesses send you work
VeriKei can power a partner sub-contractor layer — outside businesses get their own login, a live quote for a job address pulled straight from your pricing and service area, and a way to submit a job request directly into your queue. It's a page on your own Instant Site, off by default until you flip it on.
Every request moves through that pipeline with a clear status, so nothing sent your way by a partner gets lost or forgotten — it's overflow capacity you don't have to go find yourself.
One quote, everywhere
The live quote a partner sees pulls straight from your actual Lockout Call service rate — the same one your own techs price off of. Change your rate once in Service Types and the partner's quote engine updates with it, so there's no old copy of your pricing quietly drifting out of sync.
Locked to what was quoted
Start a job from a partner request and the service type locks to Lockout Call — no accidentally re-scoping it into something else. A banner rides along through Pre-Flight and Pricing reminding your tech exactly what the partner promised the customer.
Never under the quote
If your own calculated price comes in lower than what the partner already told the customer, VeriKei tops the total up to match — labeled clearly as a "Partner Quote Adjustment" line for your tech, invisible on what the customer sees. You collect the full amount the customer was promised, and settle up with the partner separately.
A real website, on day one — no separate build required
Turn on your account and you already have a public website live at your install URL: booking, hours, service area, reviews, and your Core Protection pitch, all pulling straight from the same settings you use to run the business. Nobody has to build you a website first — it's just there, on by default.
Your whole site from your settings
Business name, hours, service area, pricing, and Core Protection details all pull live from Settings — change something once and it's correct everywhere, on the site and in the app.
Your own colors
Pick an accent color in Settings and a live preview shows exactly how it'll look — no designer, no CSS, no waiting on anyone.
Reviews and booking built in
The leave-a-review page and the booking form live right on your site by default — not bolted on with an embed code, though that option's still there if you'd rather use it elsewhere.
Turn it off if you'd rather
Already have a website? Flip Instant Site off in Settings and use the embed widgets below on your own site instead — booking form, reviews, or both.
Your Instant Site lives on your own domain — a free .com we register for you, or one you already own — see Pricing for how that works.
Prefer to keep your own separate website? The same booking and review functionality is available as embeddable widgets:
Booking form
One script tag on your site. Checks your hours, shows a call button when you're closed, and offers scheduling when the customer can wait.
Service state restrictions
Choose which states you accept requests from — enforced on the form and again on the server, so nothing slips through from three states away.
Instant notifications
Get pinged the moment a request comes in — Pushover, Textbelt, or VeriKei's own free push alerts, whichever fits your setup. Covered in full under Team & Operations.
Reviews display
The same embed code that shows off your published reviews, kept in sync automatically as new ones are approved.
One plan. Everything included.
Every VeriKei account runs the complete system: full job workflow, chargeback defense, invoicing and Net-30 payment plans, collections, review management, the gift catalog, live GPS tracking & Hangman, Core Protection membership, technician and dispatcher accounts with optional Dispatch Mode, free push notifications, built-in turn-by-turn navigation, QuickBooks & CSV export, and the partner network. No tiers, no feature gate, no upsell to unlock something later — one price, the whole thing.
- ✓Every software feature — nothing held back, nothing to upgrade into later; the full list is below.
- ✓A free .com domain, registered for you — pick an available name and we handle registration, DNS, and renewal for as long as you're a member.
- ✓Already own a domain? Point it at your Instant Site instead, at no extra cost — same price either way.
- ✓Fully managed hosting — SSL, backups, and uptime handled by us. No server access or admin panel to maintain, ever.
- ✓It's yours to keep — if you ever decide to part ways, we transfer the domain into your name. No lock-in, no leverage held over it.
Dedicated VPS — +$24/mo, selected before signup. Fully managed by us — no server access or admin panel to maintain yourself. Most accounts run great on the standard shared, managed setup; this is only for businesses who specifically prefer their own isolated server. Choosing it changes your monthly rate, no separate purchase needed.
- ✓ Full job workflow & documentation
- ✓ Chargeback defense PDF generator
- ✓ Invoicing, card payments & collections
- ✓ Live GPS tracking & Hangman
- ✓ Core Protection membership
- ✓ Technician & dispatcher accounts, partner network
- ✓ Free push notifications & QuickBooks export
- ✓ Review management & gift catalog
- ✓ Instant Site, booking & review widgets
- ✓ All future updates included
Premium custom design — $195, one time. Want your customer-facing website to look completely bespoke instead of the default Instant Site styling? Purchase it right from your portal after signing up — it includes up to 21 change requests within 21 days, charged to the card already on file. Tell us what you want (colors, style, inspiration) and send follow-up requests as you go, all inside your account.
Every account keeps the right to use the booking and review widgets to build a custom-designed website yourself, on any domain, at no extra cost — the $195 package is only for having us design it for you.
One plan, hosted and managed by us, no setup fee, no contract, cancel anytime. And if VeriKei helps you successfully dispute one chargeback, you've covered a couple months of the subscription on the spot.
Live in minutes. Seriously.
VeriKei is hosted entirely by us — no web hosting account needed on your end. A guided setup wizard walks through every configuration — business info, service area, pricing, hours, discounts, notifications, and your service waiver — one step at a time with plain-English explanations.
New clients receive a license key by email that looks like VRK-XXXX-XXXX-XXXX. Enter it on first visit, complete the ten-step wizard, and the software is ready for the first job — about five minutes, which is less time than most locksmiths spend looking for a parking spot.
Every feature, at a glance
Everything above, listed out — because sometimes you just want the whole list. Every item below is included on every plan, no exceptions.
- ✓ Pre-Flight service-type check
- ✓ Customer info capture
- ✓ Digital signature
- ✓ Before & after job photos
- ✓ ID verification
- ✓ Pricing & payment on the spot
- ✓ Resume an interrupted job
- ✓ Real-time ETA link via text
- ✓ Updates every 30 seconds
- ✓ No app or location permission needed
- ✓ Locksmith Hangman while they wait
- ✓ Signed waiver on file
- ✓ Before/after photo evidence
- ✓ ID verification record
- ✓ SMS receipt delivery log
- ✓ One-click dispute PDF
- ✓ Annual covered-service plans
- ✓ Trip fee waived all year
- ✓ Digital membership card + QR code
- ✓ Second-call enrollment credit
- ✓ Fully optional, on or off
- ✓ Pay Now on the spot
- ✓ Invoice — pay in full or 3-payment plan
- ✓ Card payments via your own Square or Stripe
- ✓ Trip fee prepayment (optional)
- ✓ Automated collections follow-up
- ✓ Fresh-start & write-off tools
- ✓ Pay-by-lookup fallback
- ✓ QuickBooks & CSV export
- ✓ Dashboard revenue & job charts
- ✓ Review request automation
- ✓ Approve, edit, or hide reviews
- ✓ Reviews display on your website
- ✓ Thank-you gift catalog
- ✓ Technician accounts
- ✓ Dispatch Mode + dispatcher accounts
- ✓ Free push notifications, per person
- ✓ Business Phone System — caller lookup & call masking
- ✓ After-hours & missed-call voicemail
- ✓ Turn-by-turn navigation with voice
- ✓ Calendar sync
- ✓ Surcharges & discounts control
- ✓ One quote, everywhere
- ✓ Locked to what was quoted
- ✓ Never billed under the quote
- ✓ Full website from your settings
- ✓ Your own brand colors
- ✓ Reviews & booking built in
- ✓ Booking form widget
- ✓ Service-state restrictions
- ✓ Instant notifications on new requests
- ✓ Reviews display widget
- ✓ Turn the site off if you'd rather
Ready to get started?
Click Get Started to create your account and subscribe right away — no call required, though you're welcome to book one first if you'd like a walkthrough or have questions.
🛠 Get Started — $59/mo